SSL User Screens
What You Need to Know
The Zyxel Device can use SSL VPN to provide secure connections to network resources such as applications, files, intranet sites or e-mail through a web-based interface and using Microsoft Outlook Web Access (OWA).
Network Resource Access Methods
As a remote user, you can access resources on the local network using one of the following methods.
• Using a supported web browser
Once you have successfully logged in through the Zyxel Device, you can access intranet sites, web-based applications, or web-based e-mails using one of the supported web browsers.
• Using the Zyxel Device SecuExtender client
Once you have successfully logged into the Zyxel Device, if the SSL VPN access policy has network extension enabled the Zyxel Device automatically loads the Zyxel Device SecuExtender client program to your computer. With the Zyxel Device SecuExtender, you can access network resources, remote desktops and manage files as if you were on the local network. See
Zyxel Device SecuExtender (Windows) for more on the Zyxel Device SecuExtender.
System Requirements
Here are the browser and computer system requirements for remote user access.
• Windows 7 (32 or 64-bit), Vista (32 or 64-bit), 2003 (32-bit), XP (32-bit), or 2000 (32-bit)
• Internet Explorer 7 and above or Firefox 1.5 and above
• Using RDP requires Internet Explorer
• Sun’s Runtime Environment (JRE) version 1.6 or later installed and enabled.
Required Information
A remote user needs the following information from the network administrator to log in and access network resources.
• the domain name or IP address of the Zyxel Device
• the login account user name and password
• if also required, the user name and/or password to access the network resource
Certificates
The remote user’s computer establishes an HTTPS connection to the Zyxel Device to access the login screen. If instructed by your network administrator, you must install or import a certificate (provided by the Zyxel Device or your network administrator).
Note: You should have already installed the SecuExtender client.
Note: Available resource links vary depending on the configuration your network administrator made.
Bookmarking the Zyxel Device
You can create a bookmark of the Zyxel Device by clicking the Add to Favorite icon. This allows you to access the Zyxel Device using the bookmark without having to enter the address every time.
1 In any remote user screen, click the Add to Favorite icon.
2 A screen displays. Accept the default name in the Name field or enter a descriptive name to identify this link.
3 Click OK to create a bookmark in your web browser.
Logging Out of the SSL VPN User Screens
To properly terminate a connection, click on the Logout icon in any remote user screen.
1 Click the Logout icon in any remote user screen.
2 A prompt window displays. Click OK to continue.
SSL User Application Screen
Use the Application tab’s screen to access web-based applications (such as web sites and e-mail) on the network through the SSL VPN connection. Which applications you can access depends on the Zyxel Device’s configuration.
The Name field displays the descriptive name for an application. The Type field displays whether the application is a web site (Web Server) or web-based e-mail using Microsoft Outlook Web Access (OWA).
To access a web-based application, simply click a link in the Application screen to display the web screen in a separate browser window.
SSL User File Sharing
The File Sharing screen lets you access files on a file server through the SSL VPN connection. Use it to display and access shared files/folders on a file server.
You can also perform the following actions:
• Access a folder.
• Open a file (if your web browser cannot open the file, you are prompted to download it).
• Save a file to your computer.
• Create a new folder.
• Rename a file or folder.
• Delete a file or folder.
• Upload a file.
Note: Available actions you can perform in the File Sharing screen vary depending on the rights granted to you on the file server.
The Main File Sharing Screen
The first File Sharing screen displays the name(s) of the shared folder(s) available.
Opening a File or Folder
You can open a file if the file extension is recognized by the web browser and the associated application is installed on your computer.
1 Log in as a remote user and click the File Sharing tab.
2 Click on a file share icon.
3 If an access user name and password are required, a screen displays. Enter the account information and click Login to continue.
4 A list of files/folders displays. Double click a file to open it in a separate browser window or select a file and click Download to save it to your computer. You can also click a folder to access it.
Downloading a File
You are prompted to download a file which cannot be opened using a web browser.
Follow the on-screen instructions to download and save the file to your computer. Then launch the associated application to open the file.
Saving a File
After you have opened a file in a web browser, you can save a copy of the file by clicking File > Save As and following the on-screen instructions.
Creating a New Folder
To create a new folder in the file share location, click the New Folder icon.
Specify a descriptive name for the folder. You can enter up to 356 characters. Then click Add.
Note: Make sure the length of the folder name does not exceed the maximum allowed on the file server.
Renaming a File or Folder
To rename a file or folder, select a file or folder and click the Rename icon.
A popup window displays. Specify the new name and/or file extension in the field provided. You can enter up to 356 characters. Then click Apply.
Note: Make sure the length of the name does not exceed the maximum allowed on the file server.
You may not be able to open a file if you change the file extension.
Deleting a File or Folder
Click the Delete icon next to a file or folder to remove it.
Uploading a File
Follow the steps below to upload a file to the file server.
1 Log into the remote user screen and click the File Sharing tab.
2 Click Upload and specify the location and/or name of the file you want to upload. Or click Browse to locate it.
3 Click OK to send the file to the file server.
4 After the file is uploaded successfully, you should see the name of the file and a message in the screen.
Note: Uploading a file with the same name and file extension replaces the existing file on the file server. No warning message is displayed.
SecuExtender Screen
Use the SecuExtender tab’s screen to download the client and see the latest SecuExtender versions available for Windows (latest version of Windows) and Mac (latest version of Mac), as well as the Current Version of the SecuExtender client that you have. We recommend you upgrade to the latest version of the SecuExtender client for your operating system. You must first install the SecuExtender client before using SSL VPN to log into the Zyxel Device.
Installing the SecuExtender Client
1 Click Download SecuExtender Client to first go to the Download Library, click Software, then download the SecuExtender version for your operating system.
2 Click SecuExtenderSetup.exe to begin the installation. There are some prerequisites to first install.
3 Next install SecuExtender. Follow the wizard prompts. Click Install if you see a security warning.
4 Next run and log into the SecuExtender client.