Zyxel Device SecuExtender (Windows)
The Zyxel Device automatically loads the Zyxel Device SecuExtender for Windows client program to your computer after a successful login to an SSL VPN tunnel with network extension support enabled. Zyxel Device SecuExtender for Mac client program, please see its User’s Guide at the download library on the Zyxel website.The Zyxel Device SecuExtender (Windows) lets you:
• Access servers, remote desktops and manage files as if you were on the local network.
• Use applications like e-mail, file transfer, and remote desktop programs directly without using a browser. For example, you can use Outlook for e-mail instead of the Zyxel Device’s web-based e-mail.
• Use applications, even proprietary applications, for which the Zyxel Device does not offer SSL application objects.
The applications must be installed on your computer. For example, to use the VNC remote desktop program, you must have the VNC client installed on your computer.
The Zyxel Device SecuExtender Icon
The Zyxel Device SecuExtender icon color indicates the SSL VPN tunnel’s connection status.
• Green: the SSL VPN tunnel is connected. You can connect to the SSL application and network resources. You can also use another application to access resources behind the Zyxel Device.
• Gray: the SSL VPN tunnel’s connection is suspended. This means the SSL VPN tunnel is connected, but the Zyxel Device SecuExtender will not send any traffic through it until you right-click the icon and resume the connection.
• Red: the SSL VPN tunnel is not connected. You cannot connect to the SSL application and network resources.
Status
Right-click the Zyxel Device SecuExtender icon in the system tray and select Status to open the Status screen. Use this screen to view the Zyxel Device SecuExtender’s connection status and activity statistics.
Zyxel Device SecuExtender Status
LABEL | Description |
|---|
Connection Status | |
SecuExtender IP Address | This is the IP address the Zyxel Device assigned to this remote user computer for an SSL VPN connection. |
DNS Server 1/2 | These are the IP addresses of the DNS server and backup DNS server for the SSL VPN connection. DNS (Domain Name System) maps a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it. Your computer uses the DNS server specified here to resolve domain names for resources you access through the SSL VPN connection. |
WINS Server 1/2 | These are the IP addresses of the WINS (Windows Internet Naming Service) and backup WINS servers for the SSL VPN connection. The WINS server keeps a mapping table of the computer names on your network and the IP addresses that they are currently using. |
Network 1~8 | These are the networks (including netmask) that you can access through the SSL VPN connection. |
Activity | |
Connected Time | This is how long the computer has been connected to the SSL VPN tunnel. |
Transmitted | This is how many bytes and packets the computer has sent through the SSL VPN connection. |
Received | This is how many bytes and packets the computer has received through the SSL VPN connection. |
View Log
If you have problems with the Zyxel Device SecuExtender, customer support may request you to provide information from the log. Right-click the Zyxel Device SecuExtender icon in the system tray and select Log to open a notepad file of the Zyxel Device SecuExtender’s log.
Suspend and Resume the Connection
When the Zyxel Device SecuExtender icon in the system tray is green, you can right-click the icon and select Suspend Connection to keep the SSL VPN tunnel connected but not send any traffic through it until you right-click the icon and resume the connection.
Stop the Connection
Right-click the icon and select Stop Connection to disconnect the SSL VPN tunnel.
Uninstalling the Zyxel Device SecuExtender
Do the following if you need to remove the Zyxel Device SecuExtender.
1 Click start > All Programs > Zyxel > Zyxel Device SecuExtender > Uninstall ZyWALL SecuExtender.
2 In the confirmation screen, click Yes.
3 Windows uninstalls the Zyxel Device SecuExtender.