Maintenance
This section explains how to configure the screens that let you maintain the firmware and configuration files.
What You Can Do
• Use the Restore Configuration screen (Restore Configuration) to upload a stored device configuration file.
• Use the Backup Configuration screen (Backup Configuration) to save your configuration for later use.
• Use the Save Configuration screen (Save Configuration) to save the current configuration settings to a specific configuration file on the Switch.
• Use the Reboot System screen (Reboot System) to restart the Switch without physically turning the power off and load a specific configuration file.
• Use the Tech-Support screen (Tech-Support) to create reports for customer support if there are problems with the Switch.
Restore Configuration
You can restore a previously saved device configuration from your computer.
Use this screen to restore a previously saved configuration from your computer.
Follow the steps below to restore a previously saved configuration from your computer in this screen.
1 Click Choose File or Browse to locate the configuration file you wish to restore to the Switch.
2 Click Restore. The restore progress is shown.
Backup Configuration
Backing up your Switch configurations allows you to create various “snap shots” of your device from which you may restore at a later date.
Use this screen to back up your current Switch configuration and log files to a server or as local files to your computer.
Follow the steps below to back up the current Switch configuration to your computer in this screen.
1 Choose the type of configuration files for backup (running, current, and custom default).
2 Click Backup.
3 If a dialog box pops up asking whether you want to open or save the file, click Save File to download it to the default downloads folder on your computer. Click OK to save the configuration file to your computer.
Save Configuration
Click Current Configuration to save the current configuration settings permanently to the Switch. This configuration is set up according to your network environment.
Click Custom Default to save the current configuration settings permanently to a customized default file on the Switch.
Custom Default is only available in Standalone mode.If a customized default file was not saved, clicking Custom Default in the MAINTENANCE > Reboot System screen loads the factory default configuration on the Switch.Alternatively, click Save on the top right-hand corner in any screen to save the configuration changes to the current configuration.
Firmware Upgrade
Use the following screen to upgrade your Switch to the latest firmware.
Make sure you have downloaded (and unzipped) the correct model firmware and version to your computer before uploading to the device.
Be sure to upload the correct model firmware as uploading the wrong model firmware may damage your device.
Click Choose File or Browse to locate the firmware file you wish to upload to the Switch. Firmware upgrades are only applied after a reboot. Click Upgrade to load the new firmware.
After the firmware upgrade process is complete, see the MONITOR > System Information screen to verify your current firmware version number.
label | description |
|---|---|
Name | This is the name of the Switch that you are configuring. |
Version | This is the version number (and model code) and MM/DD/YYYY creation date of the firmware currently in use on the Switch. The firmware information is also displayed at System Information in Basic Settings. |
File Path | Enter the path and file name of the firmware file you wish to upload to the Switch in the Open text box or click Choose File or Browse to locate it. |
Upgrade | Click Upgrade to load the new firmware. Firmware upgrades are only applied after a reboot. To reboot, go to MAINTENANCE > Reboot System > Reboot System and click Current Configuration, Factory Default, or Custom Default (Current Configuration, Factory Default, and Custom Default are the configuration files you want the Switch to use when it restarts). |
Reboot System
Reboot System allows you to restart the Switch without physically turning the power off. It also allows you to load the Current Configuration, a Custom Default or the Factory Default configuration when you reboot. Follow the steps below to reboot the Switch.
Custom Default is only available in Standalone mode.1 In the Reboot System screen, click a configuration button next to Reboot System with to reboot and load that configuration file. The following screen displays.
2 Click Yes and then wait for the Switch to restart. This takes up to 2 minutes. This does not affect the Switch’s configuration.
Click Current Configuration and follow steps 1 to 2 to reboot and load the current configuration on the Switch.
Click Factory Default and follow steps 1 to 2 to reboot and load Zyxel factory default configuration settings on the Switch.
Click Custom Default and follow steps 1 to 2 to reboot and load a customized default file on the Switch.
Tech-Support
The Tech-Support feature is a log enhancement tool that logs useful information such as CPU utilization history, memory and Mbuf (Memory Buffer) log and crash reports for issue analysis by customer support should you have difficulty with your Switch. The Tech Support menu eases your effort in obtaining reports and it is also available in CLI command by typing “Show tech-support” command.
You may need WordPad or similar software to see the log report correctly. The table below describes the fields in the above screen.
Label | description |
|---|---|
Tech-Support | Click Download to see all the log report and system status. This log report is stored in flash memory. If the All log report is too large, you can download the log reports separately below. |
ROM | Click Download to see the Read Only Memory (ROM) log report. This report is stored in flash memory. |