AP Management
Management Mode
The Zyxel Device is a unified AP and can be managed by the NCC or work as a standalone device. We recommend you use NCC to manage multiple APs (see the NCC User’s Guide).
Note: Not all models can be managed by NCC or an AC. See Zyxel Device Product Feature to check whether your product supports these.
The following table shows the default IP addresses and firmware upload methods for different management modes.
Zyxel Device Management Mode Comparison
Management Mode
Default IP Address
Upload Firmware Via
Nebula Control Center
Dynamic
NCC Portal
Standalone
Dynamic or
Static (192.168.1.2)
Built-in Web Configurator
When the Zyxel Device is in standalone mode and connects to a DHCP server, it uses the IP address assigned by the DHCP server. Otherwise, the Zyxel Device uses the default static management IP address (192.168.1.2). You can use the NCC Discovery screen to allow the Zyxel Device to be managed by the NCC.
When the Zyxel Device is managed by the NCC, it acts as a DHCP client and obtains an IP address from the NCC. It can be configured ONLY by the NCC. To change the Zyxel Device back to standalone mode, use the Reset button to restore the default configuration. Alternatively, you need to check the NCC for the Zyxel Device’s IP address and use FTP to upload the default configuration file at conf/system-default.conf to the Zyxel Device and reboot the device.
Standalone
When working in standalone mode, the Zyxel Device is configured mainly with its built-in Web Configurator. You can only connect to and set up one Zyxel Device at a time in this mode.
See Standalone Configuration for detailed information about the standalone Web Configurator screens.
Nebula Control Center
In this mode, which is also called cloud mode, you can manage and monitor the Zyxel Device through the Zyxel Nebula cloud-based network management system. This means you can manage devices remotely without the need of connecting to each device directly. It offers many features to better manage and monitor not just the Zyxel Device, but your network as a whole, including supported switches and gateways. Your network can also be managed through your smartphone using the Nebula Mobile app. See Cloud Mode for an example NCC managed network topology.
NCC allows different levels of management. You can configure each device on its own or configure a set of devices together as a site. You can also monitor groups of sites called organizations, as shown below.
NCC Management Levels
Organization
Site A
Site B
Device A-1
Device A-2
Device B-1
Device B-2
It graphically presents your device/network statistics and shows an overview of your network topology, as shown in the following figure. It also sends reports, alerts, and notifications for events, such as when a site goes offline.
See the NCC (Nebula Control Center) User’s Guide for how to configure Nebula managed devices. See Network if you want to change the Zyxel Device’s VLAN setting or manually set its IP address.
Note: Make sure your network firewall allows TCP ports 443, 4335, and 6667 as well as UDP port 123 so the device can connect to and sync with the NCC.
Switching Management Modes
The Zyxel Device is in standalone mode by default, with NCC discovery enabled.
Standalone-to-NCC
Register the Zyxel Device at the NCC website and then turn on the Zyxel Device. Make sure that NCC Discovery is enabled (see NCC Discovery). The NCC manages the Zyxel Device automatically when it is discovered.
NCC-to-Standalone
Unregister the Zyxel Device from the NCC organization/site. Reset the Zyxel Device to factory defaults (see Resetting the Zyxel Device).
Zyxel One Network (ZON) Utility
ZON Utility is a program designed to help you deploy and manage a network more efficiently. It detects devices automatically and allows you to do basic settings on devices in the network without having to be near it.
The ZON Utility issues requests via Zyxel Discovery Protocol (ZDP) and in response to the query, the device responds back with basic information including IP address, firmware version, location, system and model name in the same broadcast domain. The information is then displayed in the ZON Utility screen and you can perform tasks like basic configuration of the devices and batch firmware upgrade in it. You can download the ZON Utility at www.zyxel.com and install it on your computer (Windows operating system).
Requirements
Before installing the ZON Utility on your PC, please make sure it meets the requirements listed below.
Operating System
At the time of writing, the ZON Utility is compatible with:
Windows 7 (both 32-bit / 64-bit versions)
Windows 8 (both 32-bit / 64-bit versions)
Windows 8.1 (both 32-bit / 64-bit versions)
Window 10 (both 32-bit / 64-bit versions)
Note: To check for your Windows operating system version, right-click on My Computer > Properties on your computer. You should see this information in the General tab.
Note: It is suggested that you install Npcap, the packet capture library for Windows operating systems, and remove WinPcap or any other installed packet capture tools before you install the ZON utility.
Hardware
Here are the minimum hardware requirements to use the ZON Utility on your PC.
Core i3 processor
2 GB RAM
100 MB free hard disk
WXGA (Wide XGA 1280x800)
Run the ZON Utility
1 Double-click the ZON Utility to run it.
2 The first time you run the ZON Utility, you will see if your device and firmware version support the ZON Utility. Click the OK button to close this screen.
If you want to check the supported models and firmware versions later, you can click the Show information about ZON icon in the upper right hand corner of the screen. Then select the Supported model and firmware version link. If your device is not listed here, see the device release notes for ZON Utility support. The release notes are in the firmware zip file on the Zyxel web site.
3 Select a network adapter to which your supported devices are connected.
4 Click the Go button for the ZON Utility to discover all supported devices in your network.
5 The ZON Utility screen shows the devices discovered.
6 Select a device and then use the icons to perform actions. Some functions may not be available for your devices.
Note: You must know the selected device admin password before taking actions on the device using the ZON Utility icons.
The following table describes the icons numbered from left to right in the ZON Utility screen.
ZON Utility Icons 
icon
DESCRIPTION
1 IP Configuration
Change the selected device’s IP address.
2 Renew IP Address
Update a DHCP-assigned dynamic IP address.
3 Reboot Device
Use this icon to restart the selected device(s). This may be useful when troubleshooting or upgrading new firmware.
4 Reset Configuration to Default
Use this icon to reload the factory-default configuration file. This means that you will lose all previous configurations.
5 Locator LED
Use this icon to locate the selected device by causing its Locator LED to blink.
6 Web GUI
Use this to access the selected device Web Configurator from your browser. You will need a username and password to log in.
7 Firmware Upgrade
Use this icon to upgrade new firmware to selected device(s) of the same model. Make sure you have downloaded the firmware from the Zyxel website to your computer and unzipped it in advance.
8 Change Password
Use this icon to change the admin password of the selected device. You must know the current admin password before changing to a new one.
9 Configure NCC Discovery
The option is available if the selected device supports Nebula Control Center (NCC) discovery. You must have Internet access to use this feature. Use this icon on the selected device to enable or disable the Nebula Control Center (NCC) discovery feature.
If the feature is enabled, the selected device will try to connect to the NCC. If the selected device has successfully connected to the NCC and is registered on the NCC, it will change to the Nebula cloud mode.
10 ZAC
Use this icon to run the Zyxel AP Configurator of the selected AP.
11 Clear and Rescan
Use this icon to clear the list and discover all devices on the connected network again.
12 Save Configuration
Use this icon to save configuration changes to permanent memory on a selected device.
13 Settings
Use this icon to select a network adapter for the computer on which the ZON utility is installed, and the utility language.
The following table describes the fields in the ZON Utility main screen.
ZON Utility Fields
label
description
Type
This field displays an icon of the kind of device discovered.
Model
This field displays the model name of the discovered device.
Firmware Version
This field displays the firmware version of the discovered device.
MAC Address
This field displays the MAC address of the discovered device.
IP Address
This field displays the IP address of an internal interface on the discovered device that first received an ZDP discovery request from the ZON utility.
System Name
This field displays the system name of the discovered device.
Location
This field displays where the discovered device is.
Status
This field displays whether changes to the discovered device have been done successfully. As the Zyxel Device does not support IP Configuration, Renew IP address and Flash Locator LED, this field displays “Update failed”, “Not support Renew IP address” and “Not support Flash Locator LED” respectively.
NCC Discovery
This field displays if the discovered device supports the Nebula Control Center (NCC) discovery feature.
If the feature is enabled, the selected device will try to connect to the NCC. If the selected device has successfully connected to the NCC and is registered on the NCC, it will change to the Nebula cloud mode.
Serial Number
Enter the admin password of the discovered device to display its serial number.
Hardware Version
This field displays the hardware version of the discovered device.
IPv6 Address
This field displays the IPv6 address of an internal interface on the discovered device that first received an ZDP discovery request from the ZON utility.
Ways to Access the Zyxel Device
You can use the following ways to configure the Zyxel Device.
Web Configurator
The Web Configurator allows easy Zyxel Device setup and management using an Internet browser. If your Zyxel Device is managed by the NCC or an AC, use this only for troubleshooting if you cannot connect to the Internet. This User’s Guide provides information about the Web Configurator.
NCC
This is the primary means by which you manage the Zyxel Device in cloud (NCC) mode. With the NCC, you can remotely manage and monitor the Zyxel Device through a cloud-based network management system. See the NCC User’s Guide for more information.
ZON Utility
Zyxel One Network (ZON) Utility is a utility tool that assists you to set up and maintain network devices in a simple and efficient way. You can download the ZON Utility at www.zyxel.com and install it on your computer (Windows operating system). For more information on ZON Utility see Zyxel One Network (ZON) Utility.
Command-Line Interface (CLI)
The CLI allows you to use text-based commands to configure the Zyxel Device. You can access it using remote management (for example, SSH or Telnet) or via the console port. See the Command Reference Guide for more information.
File Transfer Protocol (FTP)
This protocol can be used for firmware upgrades and configuration backup and restore.
Good Habits for Managing the Zyxel Device
Do the following things regularly to make the Zyxel Device more secure and to manage it more effectively.
Change the password often. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.
Write down the password and put it in a safe place.
Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the Zyxel Device becomes unstable or even crashes. If you forget your password, you will have to reset the Zyxel Device to its factory default settings. If you backed up an earlier configuration file, you will not have to totally re-configure the Zyxel Device; you can simply restore your last configuration.